Corsicana Daily Sun, Corsicana, Texas

Latest News

April 20, 2013

Chamber launching Ombudsman Program

Corsicana — The Corsicana and Navarro County Chamber of Commerce is excited and pleased to announce a new service and program that is available to both members and non-members.

The new “Ombudsman Program” will have an advocate who is independent of the city of Corsicana, but who is charged with representing the interests of the public by investigating and addressing complaints or request for assistance when opening or expanding a business in Corsicana, or in understanding city ordinances and requirements for doing business in Corsicana.

 The Ombudsman is a designated neutral party who is a volunteer for the Chamber and not an employee of the city that can help with dispute resolution, provide coaching, shuttle diplomacy, generic solutions (a solution which protects the identity of one individual), mediation for conflicts, track problem areas, and make recommendations for changes to policies or procedures in support of orderly systems change.

The Ombudsman will have the resources of the City of Corsicana and the chamber to help resolve complaints and concerns that cannot be resolved by business owners, current or potential. The chamber, Mayor Chuck McClanahan, and City Manager Connie Standridge, have discussed how this service and program could benefit our city and businesses and are in support of the Ombudsman Program.

Objectives of the program are to:

• Intervene on behalf of business merchants to identify, investigate and resolve complaints.

• Investigate, negotiate, mediate or initiate the resolution of complaints and difficulties.

• Improve communication between businesses and City of Corsicana.

The chamber recently attended a meeting with some of the downtown merchants meeting to discuss their needs, concerns, issues and wants for operating a business in Corsicana. Frank Steed, Chamber Board Chair, spoke to the merchants about the chamber’s efforts to find a way to assist businesses in understanding ordinances/requirements, resolving issues and/or knowing what to do and whom to talk to when operating or opening a business in Corsicana. He mentioned the Ombudsman Program and the feedback was supportive in having this service available from the Chamber.

With the city’s support and some of the local merchant’s positive response, the chamber recruited a volunteer well known in our community that all agreed could be impartial, fair, and diplomatic, who is willing to commit his personal time to working with the Chamber, City and our community businesses.

The chamber is proud to announce that Dick Aldama has agreed to serve as our Ombudsman. If you do not know Dick now, you soon will. He is a credit to our community and will do a wonderful job for us all.

Thank you Dick for caring and wanting to make a difference for Corsicana.

     —————

Paul Hooper is President and CEO of the Corsicana and Navarro County Chamber of Commerce. He may be reached by email at phooper@corsicana.org

 

1
Text Only
Latest News
  • 4-23-14 DerrickDays.jpg Derrick Days: Downtown Chowdown

    Derrick Days is ready to go, with events escalating everyday until the big Saturday celebration, with dozens of activities that day alone.

    April 22, 2014 1 Photo

  • 4-23-14 TownHall.jpg Navarro College Town Hall shares updates

    Reaching out to the community, inviting the civic groups to the campus, and doing a better job of sharing the story of Navarro College were some of the ideas brought up at a college Town Hall event held Monday.

    April 22, 2014 1 Photo

  • CISD board hears facilities study results

    The long-awaited CISD facilities report from the Texas Association of School Boards was delivered, at least in a short form, Monday at the Corsicana board of trustees meeting.

    April 22, 2014

  • Train accident victim identified

    A 61-year-old Corsicana man was taken to Parkland Hospital Monday night after he was struck by a train as he tried to cross a railroad track on foot.

    April 22, 2014

  • Report: West plant explosion preventable

    The fertilizer plant explosion that killed 15 people last year in a tiny Texas town could have been prevented, even if it's still not clear what started an initial fire that triggered the blast, federal officials said Tuesday.

    April 22, 2014

  • Local Beat for 4/23/14

    A listing of meetings and events of interest from throughout Navarro County

    April 22, 2014

  • DPS urges online driver's license renewal

    Renewing a Texas driver's license doesn't necessarily mean waiting in long lines or prepping your best photo ID look for the camera. The Department of Public Safety on Tuesday urged residents to renew online and beat the typical summer rush at driver's license offices.

    April 22, 2014

  • Agency report on West blast to be released

    It has been a year since a fire caused a huge explosion at a Texas fertilizer plant that killed 15 people, yet companies in the state can still store hazardous chemicals in flammable wooden containers in buildings without sprinklers and volunteer firefighters like those who rushed into that plant still aren't required to train how to fight such fires.

    April 22, 2014

  • 4-22-14 Aldis.jpg ALDI gets set for May 1 opening

    The much anticipated opening of a new ALDI Grocery store in Corsicana is just two weeks away.

    April 22, 2014 1 Photo

  • 4-22-14 Minithon main.jpg Oil Town Minithon kicks off Derrick Days celebration

    The 2014 Oil Town Minithon Saturday raised an estimated $6,000 for local charities as it served to kick off the annual Derrick Days celebration.

    April 21, 2014 3 Photos

AP Video
Bon Jovi Helps Open Low-income Housing in Philly Pipeline Opponents Protest on National Mall Hagel Gets Preview of New High-tech Projects S.C. Man Apologizes for Naked Walk in Wal-Mart New Country Music Hall of Fame Inductees Named 'Piles' of Bodies in South Sudan Slaughter New Yorkers Celebrate Cherry Blossom Blooms SCOTUS Hears Tv-over-Internet Case Justice Dept. Broadening Criteria for Clemency Chief Mate: Crew Told to Escape After Passengers 'Miss Meadows' Takes Holmes Back to Her Roots Biden: Russia Must Stop Talking, Start Acting David Moyes Out As Manchester United Manager Raw: Leopard Bites Man in India Iowa College Finds Beauty in Bulldogs High Court to Hear Dispute of TV Over Internet Stowaway Teen Forces Review of Airport Security
Twitter Updates