Corsicana Daily Sun, Corsicana, Texas

October 3, 2012

Ombudsman program seeking volunteers

From Staff Reports
Corsicana Daily Sun

Corsicana — The North Central Texas Council of Governments’ (NCTCOG) Area Agency on Aging Ombudsman Program has an immediate need for warm-hearted volunteers to help residents of nursing and assisted living facilities in Corsicana and Kerens. Ombudsmen advocate for residents’ rights including, but not limited to, dependable and consistent care and an environment that promotes the residents’ dignity, self-determination, and communication.

Volunteer Ombudsmen also receive and investigate complaints made by, or on behalf of, residents or their families. Since many residents do not receive regular visitors or have close relatives, it may be difficult for them to enlist advocates. Volunteer Ombudsmen serve as advocates for all residents, connecting them to their broader communities, affirming their rights, and assisting them in resolving concerns.

No prior experience is required to serve as a volunteer ombudsman, but volunteers must be at least 18 years of age and complete a free training course that consists of both classroom study and training at local nursing homes, lasting up to 34 contact hours. After training, volunteers serve an internship, working two hours per week in their assigned facility. Hours are flexible and are determined by each volunteer.

Free certification training is provided locally and will be held at the First Baptist Church of Corsicana. The four-day training is once a week for four weeks from 10 a.m. to 3 p.m. on Fridays beginning Oct. 26 and continuing on Nov. 2, 9 and 16.

If you have two hours per week to make a difference in someone's life, please contact Pat Borgfeldt, Area Agency on Aging, (817) 360-0984 or E-mail Pat Borgfeldt at to register.


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