For the next billing cycle, Corsicana residents will notice a change to their water bill that is purely cosmetic in appearance, but is designed to make reading their monthly utility payment easier to understand.
The new format features a multi-colored layout that breaks down and condenses monthly charges and usage in easier to read boxes, while eliminating potentially confusing messages about upcoming disconnection dates.
City Manager Connie Standridge said she hopes that residents will have a better understanding of their usage and itemized costs, but wants people to ask questions if they aren't familiar with what their current charges mean.
“If you don't understand a charge, call and ask the utility billing department,” Standridge said.
The utility billing customer service department can be reached at 903-654-4825, and is located at 200 N. 12th St.